Out Sourcing Your Telecom Expense Management Could Be Called Smart-Sourcing
September 29th, 2008 | by admin |A company often prides itself by having all facets of its operation done in-house. I appreciate that, but sometimes it just isn’t practical. Some companies outsource their personnel department to handle benefits. Others rely on outside sources for advertising and marketing. The reason they do it is for efficiency. A specialized function takes someone with knowledge and tools to properly handle the task. If that specialize function is more of a support function than one directly related to your business, it makes sense to outsource. A rather absurd example might be whom you would use to remodel your office, for instance. Would you have your IT guys come in and do it, or would you outsource it to a remodeling company? I think you get my point.
Out-Sourcing, (or Smart-Sourcing, as it is known)
Which brings me to your telecom expenses. Controlling them could be done in-house if you had enough staff that had extra time on their hands, and were trained in Telecom Expense Management, and we equipped with the proper tools. That is a bunch of “ifs.” They would need to have knowledge of Asset Management, which entails keeping an accurate, real-time inventory of your wireless and wireline assets. Along with that, they would have to develop an centralized point of procurement through which every device and service plan would be purchased or leased in order to ensure only approved products are acquired. Then comes the Expense Optimization, which is the process of making sure that each device and each service plan is just what is needed…and no more. Another part of the deal would be Invoice Validation. That requires that each invoice be carefully checked to discover errors and discrepancies. Last, a Help/Support Desk must be facilitated to do troubleshooting, resolution and reporting for your telecom systems.
Or you could contact a professional Telecom Expense Management team and have then do it for you. They are trained, have the experience, and have the necessary tools to do the job right. The savings they uncover generally are greater than the fees they charge, so it is a win/win situation. You reduce your expenditures and increase your bottom line, and the Telecom Expense Management team is profitable as well.
Contact a TEM company for specific details about the services they offer.
Robert is currently working for Integrity Communications a business specializing in Telecom Expense Management. He lives in eastern Kansas. A retired police dispatcher, he now resides in the country with his wife and 2 of his 3 sons. Toss in a couple of dogs and a few cats and you have the rest of the crew. He is a freelance writer who has created articles on subjects such as police work, scanners and 2-way radios, motorcycles and motorcycle painting, promotional advertising products and marketing. Click here to see some of the offerings from Integrity Communications.
